Helpdesk Name

The name of your support system e.g [Company Name] Support

Default System Email

Default email address e.g support@yourcompany.com - you can add more later!

First Name

Admin's first name

Last Name

Admin's last name

Email Address

Admin's personal email address. Must be different from system's default email.

Username

Admin's login name. Must be at least three (3) characters.

Password

Admin's password. Must be six (6) characters or more.

Confirm Password

Retype admin's password. Must match.

MySQL Table Prefix

osTicket requires table prefix in order to avoid possible table conflicts in a shared database.

MySQL Hostname

Most hosts use 'localhost' for local database hostname. Check with your host if localhost fails. Default port set in php.ini is assumed.

MySQL Database

Name of the database osTicket will use.

MySQL Username

The MySQL user must have full rights to the database.

MySQL Password

MySQL password associated with above user.